Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 9, 2025
1. Information We Collect
We collect information you provide directly, including:
- Account information (name, email, company name)
- Lead and contact data you input into the platform
- Conversation and message content
- Payment and billing information
- Usage data and analytics
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send you technical notices and support messages
- Improve and personalize the service
- Develop new features and functionality
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share data with:
- Service providers who assist in operating our platform
- Third-party integrations you explicitly connect
- Law enforcement when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers with encryption at rest and in transit. We are SOC 2 Type II compliant and undergo regular security audits.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences at any time using the button below.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, except where legally required to retain it.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
9. Contact Us
For privacy-related questions, please contact our Data Protection Officer at privacy@qualiflow.ai
Last Updated: December 9, 2025